- Ph.D. 2000, University of Hawaii, Mānoa
- M.S. 1995, University of Hawaii, Mānoa
- B.S. 1988, University of Colorado, Boulder
Software management; computer games; human and social aspects of security and privacy, human-centered computing, interactive games, massively-multiplayer online games, privacy policies, process validation, project and people management, software creation and management, software development process management.